Terms of Service

Last updated: March 11, 2026

1. Agreement

By accessing or using AskMetricsAI ("the Service"), operated by Binary Universe Inc ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

AskMetricsAI is a software-as-a-service product that lets you query your Google Analytics 4, HubSpot, and Salesforce data using natural language. The Service generates tables, charts, reports, and dashboards based on your connected data sources.

3. Account and Access

  • You must sign in with a Google account to use the Service.
  • You are responsible for maintaining the security of your account and any connected integrations.
  • You must not share your account or allow unauthorized access to the Service through your account.
  • You must be at least 16 years old to use the Service.

4. Permitted Use

You may use the Service to:

  • Query your own analytics and CRM data
  • Generate reports and dashboards for your organization or clients
  • Export data to Google Sheets and Google Slides

You must not:

  • Use the Service to access data you are not authorized to view
  • Attempt to reverse-engineer, decompile, or extract source code from the Service
  • Use the Service for any unlawful purpose
  • Resell or redistribute the Service without our written permission
  • Interfere with the Service's infrastructure or other users' access

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of your data. We access your connected data sources only to provide the Service and do not sell your data to third parties.

6. Third-Party Integrations

The Service connects to third-party platforms (Google Analytics, HubSpot, Salesforce, Google Sheets, Google Slides) through their official APIs. Your use of those platforms is subject to their respective terms of service. We are not responsible for changes to or outages of third-party services.

7. AI-Generated Content

The Service uses artificial intelligence (Anthropic Claude) to interpret your questions and generate analysis. AI-generated content may contain errors or inaccuracies. You are responsible for reviewing and verifying any output before making business decisions based on it. We do not guarantee the accuracy, completeness, or reliability of AI-generated content.

8. Credits and Billing

The Service uses a credit-based system. Each query or report run consumes credits. Credit allowances and pricing are described on our website or communicated to you during onboarding. We reserve the right to change pricing with reasonable notice.

9. Service Availability

We strive to keep the Service available but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect availability. We are not liable for any losses resulting from downtime or service interruptions.

10. Limitation of Liability

To the maximum extent permitted by law, Binary Universe Inc and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Termination

You may stop using the Service at any time by disconnecting your data sources and contacting us to delete your account. We may suspend or terminate your access if you violate these Terms or for any reason with reasonable notice. Upon termination, your stored data will be deleted within 30 days.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through a notice in the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Wyoming.

15. Contact

If you have questions about these Terms, contact us at:

askmetrics@01universe.com

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